If you have any questions relating to these terms and conditions, please contact us before you place an order. If you do not accept these terms and conditions in full please do not use our Services.
Exit55 brings the American street food experience to Doha, being established by a group of local entrepreneurs who lived and studied in multiple states and cities in the United States, specifically in the great states of Pennsylvania, Nebraska, New York, Virginia and Washington D.C., all of which had well-established and popular street food meals. Our values are focused on innovation, quality, and service. We are committed to bringing innovation to all aspects of our operations to ensure we create a unique, pleasant and unforgettable experience for our customers. We worked to build an experience that resembles the ones in the United States by providing quality food through special food trucks.
Access to our Services is permitted on a temporary basis, and we reserve the right to withdraw or amend access to Services without notice. We will not be liable if, for any reason, our Services is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Services, or our entire Services to users who have registered with us. You are responsible for maintaining the confidentiality of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, you should contact us straight away to let us know.
You may use our Services only for lawful purposes. You may not use our Services in any way that breaches any applicable local, national or international law or regulation or to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards. You also agree not to access without authority, interfere with, damage or disrupt any part of our Services or any network or equipment used in the provision of our Services.
We aim to update our Services regularly, and may change the content at any time. If the need arises, we may suspend access to our Services, or close them indefinitely. Any of the material on our Services may be out of date at any given time, and we are under no obligation to update such material.
The responses described in this clause are not limited, and we may take any other action we reasonably deem appropriate.
Exit 55 Website and App offer an ordering and delivery Services. The Services are available for various locations around Qatar. If you live outside the delivery areas, a message will appear on screen notifying you that ordering online will not be possible. Operating hours will vary depending on local trading conditions. Our aim is to provide the best delivery Services possible. Unfortunately, things do not always go to plan and factors, such as traffic conditions and weather, may occasionally prevent us from achieving our targets in this regard. We will do our best to ensure that your order is delivered by the time specified in the email and web application. The timing of your order is determined by considering the number of orders and the circumstances being faced at that time.
When you place an order through our Services, an email thanking you for your order and confirming your order has been received and accepted by us (the “Confirmation Email”) will be sent to you. Please ensure that you have given us a correct email address and mobile number as this is how we will communicate with you about your Order. Please also ensure that you provide an accurate address and telephone number to ensure that your order arrives to the correct location. If you do not open the door or respond to telephonic correspondence within 5 minutes of our delivery drivers physically reaching your address, we reserve the right to leave the premises, and you will be charged for the Product. Exit55 seeks to provide quality Services and will be the first contact in the event there is a problem with your order. Please let us know if you have any comments relating to the orders by emailing us or calling our Customer Services.
You have the right to cancel an order within a reasonable time and before the order is accepted and is being prepared by the kitchen. Customers can cancel an order by contacting Exit55 directly. Exit55 may cancel any order and will tell you once we cancel an order and will tell you the reason of cancellation. You will not be charged for any orders cancelled in accordance with this clause. Any payment made prior to an order being cancelled by Exit55 will usually be reimbursed using the same method you used to pay for your order and if the payment was not cash, the refund will be within Seven working days. Any order cancelled after it becomes accepted by Exit55 will be charged to you. Exit55 alone will determine whether an order has been accepted.
The price of any orders will be listed on our Services. Prices will vary between menus. Prices are subject to change at any time, but changes will not affect orders in respect of which you have been presented with the Confirmation Email, in the case of an obvious pricing mistake, whereby we will notify you as soon as we can about the pricing issue. You may be able to cancel your order once we notify you. Payment for all orders can be made by cash or card on delivery. Credit or debit card through our Website/Application have not been activated yet. Once your order has been confirmed your credit or debit card will have been authorized and the amount marked for payment.
Exit55 takes customer satisfaction very seriously. If there are problems with your food order, please contact us through our contact telephone number or email and we will assist you.
Currently, we have two methods of payments at delivery either by cash or card. our online payments are not yet activated. If as a Debit Card user, you select to save your Debit Card user data, your data will be cached locally on your device. You have the option to accept or decline to save your data in this manner. Whenever you update your data, your cached data will be updated automatically. At any time, you can disable this feature and remove your data through your profile settings. Where you have selected to save your data as specified above, such selection is entirely at your own risk and you irrevocably waive any rights you may have under any laws regulations or otherwise, now or in the future to make any claims, demands or take any legal actions against us, our employees, agents, affiliates, or contractors (together the “Releases”) in connection to your data including (without limitation) any claims demands or actions for any accessing, theft, processing or tampering with the data. You also agree to hold harmless and indemnify each and every one of the Releasees from and against any claims of whatsoever nature and howsoever arising, including legal expenses and costs, which may be made now or in the future against them by you and/or any other party, in connection with any of the matters recited above.
Exit55 is the owner of or the licensee of all intellectual property rights in our Site and our Services, and in the material published on it (excluding your Contributions). Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.
Commentary and other materials posted on our Services are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Services, or by anyone who may be informed of any of its contents.
To the extent permitted by law, Exit55 provides Services and content on an “as-is” and “as available” basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of our Services, or that it will be timely or error-free or that defects will be corrected. Subject as provided below, Exit55 shall not have any liability to you for any direct, indirect, special or consequential losses or damages arising in contract, tort (including negligence) or otherwise arising from your use of or your inability to use our Services. In the event that Exit55 is found to be liable to you our total aggregate liability is limited to the purchase price of the Product you have paid for in your order. This does not include or limit in any way Exit55’s liability for any matter for which it would be illegal for us or it to exclude, or attempt to exclude, our or its liability, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.
Exit55 disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to the Services, including without limitation the merchantability or fitness for any particular purpose. Exit 55 is not liable or responsible for any damages or injuries caused by use of this Services (such as viruses, omissions or misstatements). THIS SITE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THIS SITE OR ANY INFORMATION OR SOFTWARE THEREIN. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL EXIT55 BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS SITE, NOR SHALL EXIT55 BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND EXIT55’S REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THIS SITE’S RECORDS, PROGRAMS OR SERVICES.
You agree to indemnify and hold Exit55, its parents, subsidiaries, officers, employees and Site contractors and each of their officers, employees and agents harmless from any claims, damages and expenses, including reasonable attorneys’ fees, related to your violation of these Terms and Conditions of Use.
The Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of Qatar. Any dispute arising from or relating to the subject matter of the Terms and Conditions of Use shall be finally settled by Qatari Courts. Disputes arising under this Terms and Conditions of Use will be resolved in accordance with the Terms and Conditions of Use in effect at the time the dispute arose.
No party shall be liable to the other for any delay or non-performance of its obligations under this theses Terms and Conditions of Use arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion.
If any provision of these Terms and Conditions of Use agreement is found to be unenforceable or invalid, the remaining terms in will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right or remedy provided for herein shall not be deemed a waiver of any further rights or remedies hereunder.
These Terms and Conditions of Use contain the whole agreement between the parties relating to its subject matter and supersedes all prior agreements, arrangements and understandings between the parties relating to that subject matter.
We may revise the Terms and Conditions of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.
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